FAQs

What you need to know

Why would I choose to see a counselor?

Counseling is helpful when you recognize unhealthiness in your coping patterns.  You find the ways you coped in the past are no longer working and negatively impacting important relationships and yourself. Our counselors are trained to help you get to root issues so that you become more able to see your choices for dealing with and managing those things which distress you about others or yourself. Counseling is also recommended when persistent or troubling thoughts, feelings, or behaviors are beyond what would be normal for you. The decision to pursue counseling is a healthy response that provides an opportunity to grow in insight, faith, and character.

What is the process to make an appointment at Cornerstone?
  1. Complete the brief form under “Contact” to submit the initial appointment request.
  2. Our administrator will email you with general information and a Client Information Form (CIF) to complete and return.  Please complete the form fully, especially the symptom list and concerning issues, to help us best serve you.
  3. If the client is a minor, there is a separate form from the CIF tailored to an adolescent or child that we will send.
  4. Once we receive your CIF, we will check with our staff about availability and best fit.
  5. We will email you with your assigned counselor’s name and email address.  Please contact them directly to confirm and set appointments and/or to communicate with them on any questions you may have.
  6. In cases where you are coming from out of town and multiple counselors are involved (e.g. marriage/individual, family, etc), we will send you a schedule confirmation listing all of your appointments prior to your arrival.
  7. Please email intake@ccfthailand.org with any further questions about our intake process.
How much does it cost to receive counseling?

Our ministry is supported solely by the donations of our clients.  Our professional staff receive support from other sources and do not earn income from their services here.  We ask our clients to make a donation to help us with our operation costs and to pay our Thai employees.

We want each of our clients to make their own personal decision about a donation and never want finances to stand in the way of receiving counseling.  We trust each client to give what they are able. Our Father has richly blessed us in our 12 years here.  We operate in faith, trusting the generosity of His people.  Many Cornerstone clients over the years have been helped by their organizations donating toward the cost of counseling services.

The following are suggested donation amounts for services received, which may be given in Thai baht, U.S. dollars, or by bank transfer to our CCF account. Credit cards are also accepted (with additional 3% service fee).  A receipt is given for all donations.  Clients may be able to obtain insurance reimbursement for their donations, but we do not participate in direct billing to organizations or insurance companies.

Counseling Session 1500 baht per hour approx. $45 USD
Psychiatric Consult/Intake 2500 baht (1 hour) approx. $75 USD
Psychiatric Follow Up 1500 baht (1 hour) approx. $45 USD
Psychiatric Email Consult 1500 baht** approx. $45 USD
Written Report 1500 baht
Follow-up email consult (10-15) 1500 baht one time charge
If I am from out of town, how long should I plan to stay in Chiang Mai?

We generally recommend that out of town clients plan an initial, minimum stay of 1-3 weeks in Chiang Mai, depending on the presenting issues.  Several sessions each week of 1-2 hours in length are usually scheduled for your time of assessment and intensive counseling.  A plan is developed if ongoing counseling is recommended or desired.  This may take the form of periodic return visits, but each person’s needs, goals, finances, and travel options are taken into account.

It is best to arrange this ahead of time to insure that a counselor is available at the times you are considering coming as some counselors’ schedules are filled 1-2 months in advance.

What kinds of problems are the counselors at Cornerstone able to help me with?
  • Uncomfortable, overwhelming, or difficult-to-control feelings and/or thoughts
  • Unproductive behavior habits that you have not been able to change
  • Situations that leave you feeling stuck
  • Difficulties in family or work relationships
  • Traumatic experiences or major losses
  • Concerns about the past, present, or future
  • Referrals for psychiatric help
What other things could Cornerstone counselors help me with?
  • Personal growth
  • Unfamiliar issues or situations
  • Stressful experiences
  • Transitions
  • Processing losses/closure and moving on
  • A more objective view from outside your situation
  • Decision making
  • Team-building process and activities
Can I come back to see the same counselor at a later time?

Some people find that after having completed a successful period of counseling, they want to address additional issues or pursue deeper healing. If this is the case for you, or if troubling problems begin to recur for you, it is often wise to return to the same counselor with whom you had counseled previously. In some cases, it can be positive to pursue counseling with a different counselor who has expertise in a particular area or is of the opposite gender.

What is the difference between member care and counseling?

Member care, as it applies to expatriate workers, refers to the basic care for employees that an organization or business provides so that their members have the greatest opportunity to succeed in their work. Member care begins during the application/candidate screening process and continues throughout the career of the worker.

Member care providers serve their organizations with various levels and types of training. Some member care workers are licensed as counselors while others may have a pastoral background or other type of training. You may also want to ask your organization’s member care provider, if one is available, what you can expect concerning confidentiality, as this may vary from organization to organization or situation to situation. We work closely with member care workers in helping to provide preventative care and initial assessment of potential problems warranting further evaluation. 

Who will know if I see a counselor at Cornerstone Counseling Foundation ?

Based on professional standards and ethics, all information shared with counselors at Cornerstone Counseling Foundation will be considered confidential with the exception of “duty to warn” and “mandated reporting” situations. The former pertains to situations in which a person is potentially dangerous to him/herself or others. The latter involves situations in which minor children are being and/or have been seriously abused. Apart from these exceptions, the privilege of releasing information remains with the client. In the case that an individual is sent by an organization for evaluation and/or treatment, the limits of confidentiality will be discussed with both the client and the organization before treatment begins.

How do I tell others that I am getting counseling?

Most expatriate workers we know have found that friends and churches in their home countries are very supportive of them receiving counseling. However, in occasional cases, some friends or supporters are concerned about how a counselor who is trained in psychology and is unfamiliar to them may influence their friend. If that is the case for you, you could invite people back home to contact us with any questions they might have. With your permission, we will be happy to respond.

Because there are some people who have concerns about what it may mean for a person to seek counseling help, it is a good idea to begin sharing this information individually rather than in a general news update. This will give you an opportunity to respond individually to any questions or concerns others might have.

Do you provide childcare?

This is a very common question of our clients with families. We want you to be comfortable during your sessions regarding the care of your children.  If you are unable to arrange your own childcare, we have babysitters we hire for this purpose.  We prefer they watch the children where you are staying because our office is not set up to be child-proof.

If it is not possible for your children to be cared for where you are staying, we are often able to arrange childcare at our office as long as it can be done maintaining a quiet and serene atmosphere. We understand that some children have difficulty being away from their parents. Older children often remain in the waiting room with books or iPads for entertainment.  Arrangements for childcare must be made in advance. Please contact intake@ccfthailand.org for more information and to obtain our Child Care Policy form to complete and sign.

 Childcare Costs:

  1 Hour  1.5 Hours  2 Hours  2.5 Hours  3 Hours  3.5 Hours  4 hours 
1-2 children  250 Baht  325 Baht  400 Baht  475 Baht  550 Baht  625 Baht  700 Baht 
3-4 children  350 Baht  475 Baht  600 Baht  725 Baht  850 Baht  975 Baht  1,100 Baht 
4+ children  600 Baht  800 Baht  1,000 Baht  1,200 Baht  1,400 Baht  1,600 Baht  1,800 Baht 

Make an appointment today